GlassesUSA.com Review: A First-Hand Account of this Online Eyeglass Retailer
This is a 100% honest, 100% authentic GlassesUSA.com review. I was provided complimentary product for this review. I was not paid to write this review. All opinions are 100% mine and 100% authentic.
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Wearing Eyeglasses Runs in the Family.
Wearing prescription glasses runs in my family to the core. My grandparents wear glasses, both of my parents wore glasses and now my son also wears glasses. In fact, I grew up around eye glasses all my life because my dad was the owner/manager of an optical shop attached to one of the largest eye clinics in northern Iowa. I know glasses - and I know a good optical retailer when I see one.
I can attest to GlassesUSA.com's commitment to their customers because I am one now. It had been over six years since I purchased my last new pair of prescription glasses or sunglasses and to say I was due was an understatement.
My experience ordering my frames and lenses from GlassesUSA.com was absolutely outstanding and I can't wait to share my thoughts about the service and product I received ordering my first pair of glasses from an online e-tailer.
First, I went to a local optometrist and got my prescription updated and made sure my eyes were healthy. With prescription in-hand, I headed to GlassesUSA.com to pick out my new glasses.
What Makes GlassesUSA.com Better?
Customer Service Isn't Just a Slogan
With many online retailers, '100% Satisfaction Guaranteed' is just a saying. That's not the case with GlassesUSA.com. Their customer service is first-class.
From the beginning of my order until I received my glasses in the mail, I always knew where my glasses were in the production and shipping process. There weren't any surprises like there are when ordering from some companies online. I had my new glasses in-hand in about a week after placing my order. The best part? To show their appreciation to customers, GlassesUSA.com even provides random complimentary upgrades to customers. Customer service is not a lost art form to GlassesUSA.com.
Their 'Try-it' Virtual Mirror Feature
I always wanted to order glasses from an online retailer, but I was always nervous about not being able to try them on first. I was afraid they'd look horrible on me and then I'd be stuck with glasses I wasn't happy with.
Check this out though, GlassesUSA has a 'Try-it' Virtual Mirror feature that lets you see how your selected glasses are going to look before you order them. You just go into the 'Try-it' view, pick your glasses and you can even compare multiple frames.